ABOUT OUR POLICIES

Any person wishing to make use of the services offered in this web site is welcome to do it, with the understanding that from the moment the person registers or subscribes, does it from his own free will and accepts the totality of the rules and procedures specified by the company in this web site without any reserve, understanding that said rules and procedures will be periodically revised by the company, therefore must be reviewed  by the person or user at the time of purchasing, renovating or requesting any service. When you want to see what has been modified, please check NOTICE OF MODIFICATIONS where you will find the topic that has been modified and the date when the change was made.

The services of Servidoctor as well as their web pages www.paraquenosemeolvide.com, www.servidoctor.com and www.soidontforget.com, their owners, employees and distributors will continue making their best efforts to guarantee the best possible performance to give a valuable tool to the user.

The service rendered by servidoctor in his different versions: servidoctor family, servidoctor car and servidoctor pets is just a storage bank of information of the user and for the user, as such servidoctor’s management, owners, employees distributors and / or the company that gives the service  like a gift or at  any  title,do not have any legal responsibility about the information filled by the user, their use by the user or third parties as well as possible failures, deficiencies or loss of information that may arise in the storage server and/or in the notification system, caused by major forces out of the control of servidoctor and/or their administrators, and the inconveniences that may cause to the user and/or any interested party as consequence of failures in the addresses registered by the user (e mail), their computer and/or internet service and/or failures in the utilities services as well as failures or deficiencies in the internet service of servidoctor by the respective operator as well as any kind of failures in the internet service, and/or by delays in reading the messages send to the user and/or the interested party of notifications.

Is fully clear for the user that the reminder system depends exclusively from the information entered in the system, therefore if the system works in a proper manner will be the user’s responsibility and in case that a doubt arise we will be more than glad to assist you trough our customer service department just by entering on the contact bottom.

It is the users’ responsibility to read all the information given in the main page of paraquenosemeolvide of soidontforget, as well as reading the information of the page for the respective service, including the instructions and small notes. If for any reason the user has doubts on how the system functions or doubts of any other nature, these can be solved by sending an e mail either in Spanish or English to our customer service department just by entering on the contact bottom.

The forms, information, wording, content and the software links of servidoctor must be taken as guides for the user, therefore is total responsibility of the user to request assistance from the proper professional in reference to his personal health, pets and/or car maintenance.

The company can not be held responsible for failures in the communications with his users when they are caused by breakdowns of the internet service, telephone company and/or of any other public service. Virus in the net, deficiencies resulted as consequence of failures of the places where the information is transmitted and/or processed, by loss of information within the system, by damage or loss of information caused by the intromission of persons no authorized within the system or documentation, by failures or delays that may arise as consequence of failures in the servers and/or transmitters and/or of any mechanism required by to process the information via internet, lack or deficiency of the software required to transmit and/or management of the information via internet, of delays caused by the processes stored in the card of the user, failures and/or no execution of the instructions given as consequence of human errors or misunderstanding of the information, and always the maximum responsibility of the company, the site, or web site, employees and/or owners of the company and/or distributors and / or the company that gives the service  like a gift or at  any  title, in any case will be up to the maximum value cancelled under the concept of a year subscription by the person or user.

It is understood that when the information you submitted about your personal data and/or any discrepancy of your credit card or inconsistencies with the norms established, the company is entitled to refuse the transaction and even in pertinent cases to reimburse the maximum amount paid by you.

It is clear to the user and/or tutors that servidoctor, their owners, management, employees and distributors and / or the company that gives the service  like a gift or at  any  title, act in good faith therefore do not have responsibility for any event of consequence that may happen to the user in relation or caused by the services of servidoctor.

If you have any comment or require any additional explanation please just by entering on the contact bottom.

The user will receive only reminders e-mails related to the activities that he wants the service to be reminded of. As the buyer as the user, including those users to whom the service is given to any title, accept at the moment of the activation of its respective license, the publicity on the screens of the application and in the reminders emails, and receive occasionally an email where the user is invited to give an opinion and/or suggestions about our services and/or about the products or services of the company that has been given to him, if this is the case.

POLICY OF PRIVACY

WWW.SERVIDOCTOR.COM www.parquenosemeolvide.com and www.oidontforget.com as well as all the services of servidoctor family, servidoctor car and servidoctor pets, are property of Sarandon Holdings. S.A.

All the information that you register in our virtual server is confidential, only you have access to that information, unless you give your password to other persons, or in the case of servidoctor family, that you allow directly or indirectly the use of your password to other persons or medical centers, emergency rooms or that is convenient to give it to other person of your trust or by using  the ID given to you by the system when you think is convenient, so you can receive help during an emergency anywhere in the world. The personal information that may be used to identify a person or an user, include name, last name, e mail address, city, country, date of birth, sex, activity, sector, hobbies and any information required to give you the service you requested to store in a data base for the use of WWW.SERVIDOCTOR.COM, www.paraquenosemeolvide.com and www.soidontforget.com  as well as the services of servidoctor family, servidoctor car and servidoctor pets and their affiliates and / or the company that gives the service  like a gift or at  any  title ,and as additional objective will be collected to give a personalized attention when you enter our web pages and assist us to design and promote some products in your benefit.

WWW.SERVIDOCTOR.COM, www.paraquenosemeolvide.com and www.soidontforget.com as well as the services of servidoctor family, servidoctor car and servidoctor pets will collect your personal data when you activate an account, make use of certain products or services, register to participate in any event or online questionnaire,  request that your e mail address be included, when you send your personal data to participate in ruffles or other promotions, or when for any other reason you send your personal information. Likewise, servidoctor might install in your computer a cookie to obtain information related about the process of navigating within our pages and/or software, which will give us information to improve our service. However, you can program your computer to reject these cookies.

If you decide to submit your personal information, this will be used confidentially and exclusively within the group Sarandon Holdings S.A. or by third company’s providers of services to Sarandon Holdings S.A. we can use the information collected to send you commercial information seeking your benefit and/or to realize marketing studies, either directly or through our commercial allies with whom we will have established agreements of confidentiality and transference of data.

Policies to activate service.

Once you register in the system the information about your credit card and other information requested, it will take 7 working days to activate your license, as long as our bank has notified us that your credit card was accepted and therefore your payment was received.

10 What is the duration of my subscription to SERVIDOCTOR?

Your subscription to SERVIDOCTOR is valid for one calendar year, therefore; you can use the service during one year as of the time your license is activated.

58 Securities about Other Sites

The web sites of WWW.SERVIDOCTOR.COM, www.paraquenosemeolvide.com, or www.soidontforget.com, or the services of servidoctor family, servidoctor car and servidoctor pets might have links with another web sites on which we do not have any control or responsibility. Some third party sites might include the logo of WWW.PARAQUENOSEMEOLVIDE.COM  and WWW.SOIDONTFORGET.COM WWW.SERVIDOCTOR.COM. Although we carefully choose our allies  WWW.SERVIDOCTOR.COM, www.paraquenosemeolvide.com, or www.soidontforget.com, or the services of servidoctor family, servidoctor car and servidoctor pets are not responsible about the privacy practices of Web Sites operated by third parties with a link with our site. Once you have exited our web site, we recommend you to consult the privacy policy corresponding to the web site of those third parties to determine how they will handle your personal information also if the site is not apt for minors.

60a Intellectual Property 

WWW.SERVIDOCTOR.COM, www.parquenosemeolvide.com and www.soidontforget.com as well as all the services of servidoctor family, servidoctor car and servidoctor pets, are property of Sarandon Holdings. S.A. owner of the trade mark SERVIDOCTOR.

It is expressly prohibited any representation, total or partial reproduction of this web site or any of its elements, by any procedure, without the express authorization of Sarandon Holdings. S.A. doing it will constitute forgery or breakage of international legal norms which will be sanctioned by the abiding laws of Intellectual Property.

57 Under 18 years old in servidoctor family

Although in general Servidoctor and specifically servidoctor family are just a service of storage of information for the user, and we do not transmit nor furnish information to other persons, in those cases where the user is under 18 years old at the time of registering the information about his age, he will be required to fill information about his parent or tutor who will be responsible, as per the legal norms of his country of origin or residence about the information submitted, stored or registered by him or by the user  in servidoctor and by doing so the parent or tutor and the user accept the legal responsibility pertinent and likewise accept that neither our web pages nor servidoctor family, nor servidoctor, nor his owners, nor his managers or employees have any responsibility on the information filled or by the use that will be given to the same.

However, if the user is over 18 years old but legal norms of his country of origin or residence requires that the information to be stored in servidoctor family must be submitted by his tutor, it is the user responsibility to make sure that his tutor will fill the information in the respective form, but if not done so, neither servidoctor family, servidoctor, his owners, management or employees have any responsibility on the information submitted or how is used.

59 Revisions to the policy of privacy

WWW.SERVIDOCTOR.COM www.parquenosemeolvide.com and www.soidontforget.com as well as all the services of servidoctor family, servidoctor car and servidoctor pets, are property of Sarandon Holdings. S.A. reserve the right to revise, amend or modify this Policy of Privacy and their other policies and agreements at any time and in any way, for these reasons we invite you to review our policies at the time you are going to use our services or at the time, you are going to extend your subscription. Notification of any revision, amendment or modification will be posted in the section ANOUCEMENT OF MODIFICATIONS.

56 General aspects our security policies

The information concerning your account in our web pages and SERVIDOCTOR is protected by your password; only know by you, to guarantee your privacy and security. This password will allow you to register or make modifications to the information in your account, as many times as you wish at any time. Likewise, Servidoctor family will assign you a consultation password for your convenience, it will also provide you with an ID so a different person or health institution can consult the information you submitted, but will not be able to make any modifications. All the information sent by you to be stored in our server is protected by physical and electronic procedures.  In some areas of our web sites, encryption system SSI is used to increase privacy in the transmition of information. We make continues efforts to protect your personal information, but we can not guarantee the confidentiality of the information you send to us, therefore we urge you to take all necessary precautions to protect your password when you are connected to internet and try to use a safe navigator.

8 How do I guarantee the privacy of my information?

To preserve the privacy of information, the user at the time of activating his license, will create a login that corresponds to the e-mail of the user, where the system will send your mail. The user must create a password of access, known only by him, to guarantee confidentiality.  The password will allow the user to register and change the information as many times as he wishes throughout the time of his subscription. It is the user’s responsibility to secure his password, as this is the key not only to register but also to make modifications.

All information that the costumer and users input into the system travels through the internet protected by security devices to preserve its privacy.